The Value of Holiday Restaurant Traditions

One of my favorite holiday songs is Stevie Wonder’s “What Christmas Means to Me.” (In our hometown of Chicago, we certainly have “lots of snow and ice everywhere we go” at the moment.) And though Stevie Wonder sang about the more traditional markers of December—choirs singing carols, filling the tree with lights—one of the things […]

Returning Restaurant Service to the Spotlight

In a recent interview for Australia’s Good Food website, Heston Blumenthal—the world-renowned chef of The Fat Duck fame—said he believes that for restaurants today, service is more important than food. The statement might not come as much of a surprise, given that Blumenthal oversees a three-Michelin-starred restaurant. Consumers shelling out £195 (wine not included) apiece for dinner rightfully expect a certain level of […]

Pubs Are a Bright Spot in U.K. Foodservice

Few things are more quintessentially British than pubs. Pubs continue to increase sales and boost their category. In 2011, pub chains led in sales share, representing 57.8 percent of full-service sales. Further, the Traditional menu category, which includes all pubs, increased sales 8.7 percent from 2010 to 2011, as Technomic’s 2012 Leading 100 U.K. Chain […]

Promotions of Olympic Proportions

The international spotlight continues to shine on London this summer, as the city, indeed all of England, welcomes the world to the 2012 Summer Olympic Games. Despite the headaches of traffic, off-hours deliveries, keeping young workers engaged and continuing to please current guests, there are opportunities to use the Games to promote restaurants. And national […]