Compete Globally by Getting to Know the Local Consumer

With the recent downturn in restaurant traffic in the U.S., some operators are looking for creative ways to reenergize their business. Of these operators, those with an international presence would do well to know the changing wants and needs of restaurant goers abroad. Diners in Europe only purchase 22% of their meals away-from-home, while those […]

Brand Image Strongly Influences Brand Performance

Free burritos, transparent food safety improvements, loyalty incentives — none of these attractive initiatives seem to be able to resuscitate Chipotle’s tanking sales. Since the fast-casual chain’s E.coli and norovirus problems last fall, Chipotle has reported three straight quarters of double-digit same-store sales declines. In its second-quarter financial results released last month, Chipotle announced that […]

Tech Trend in Canada: ‘Gotta Catch ‘Em All’

Pokemon Go has taken the world by storm. After its initial U.S. launch, the gaming app quickly topped Twitter in daily users and began engaging users for a longer amount of time each day than leading social media apps, including Facebook, Snapchat and Instagram. The game has experienced similar success since its Canadian launch on […]

5 Ways Expanding Dayparts Can Help Boost Sales

Consumers are growing more flexible in terms of when and how they seek and consume food and beverage, as demonstrated by the rise of snacking, small plates, all-day breakfast and on-demand delivery. Restaurants keeping a pulse on the foodservice industry are likely already expanding their dayparts in an effort to maximize their sales. Here are […]

Sipping on Sweet Summer Beverages at Canadian Chains

As summer quickly approaches, operators are re-examining their beverage menus for innovation opportunities with seasonal limited-time offers. Restaurants are rolling out heat-busting iced and frozen drinks. We are seeing everything from creamy, candy-flavoured shakes to iced teas to healthy frosty frappes. Here are a few noteworthy beverage LTOs recently added to menus: Coffee Culture Cafe […]

Should Chipotle Bet On Better Burgers?

On Wednesday, Chipotle confirmed that it may add a better-burger concept to its portfolio. The new addition would stand alongside Chipotle’s other fast-casual spinoffs, ShopHouse Southeast Asian Kitchen and Pizzeria Local, setting the stage for growth beyond Mexican food. Despite its recent health-related setback, Chipotle continues to be a very successful company thanks largely to […]

Get Noticed: How to Attract Restaurant Investors

Concepts no longer have to achieve $200 million in sales to attract investors. Private-equity firms are increasingly seeking to invest in smaller emerging concepts featuring winning menus, service formats and footprints. For example, several emerging fast-casual chains received multi-million dollar investments in 2015 despite operating fewer than 10 units, including Melt Shop, Honeygrow and MAKE […]

Is McDonald’s Turning the Corner?

For the first time in two years, McDonald’s saw positive same-store sales in the U.S. in the third quarter of 2015. The fourth-quarter comparable sales results, released at the end of last month, surpassed expectations even further, jumping 5.7% for U.S. stores from a year earlier. Subsequently, stock prices reached an all-time high in February, […]

McDonald’s Makes Moves in Coffee Segment

In December, McDonald’s Canada launched its first standalone McCafé at Union Station in Toronto and announced plans to open a second in the city in 2016. Although the concept saw little success during testing in the U.S., the McCafé brand has been an effective operation in Canada. Since launching its McCafé coffee lineup at restaurants […]

Looking Ahead: Top 500 Unit-Growth Forecast

Technomic’s unit-growth forecast for Top 500 chains helps draw a map of what to expect from the chain-restaurant industry as we approach the end of 2015 and move into the New Year. We recently compiled this Top 500 chain unit-growth forecast for 2015 using third-quarter unit counts obtained from public company filings, web collection and […]