The Future of Food Tech

When looking toward the future of tech in the food industry, it’s easy to imagine that robots will soon take our orders, we’ll pay for meals through voice or face recognition, and that most deliveries will be ferried to customers via drones. But this ignores real-world barriers, including regulation and shifts in public interest. Operators […]

Compete Globally by Getting to Know the Local Consumer

With the recent downturn in restaurant traffic in the U.S., some operators are looking for creative ways to reenergize their business. Of these operators, those with an international presence would do well to know the changing wants and needs of restaurant goers abroad. Diners in Europe only purchase 22% of their meals away-from-home, while those […]

Foodservice Distribution 2.0: Algorithms Optimize the Value Chain

The $268 billion foodservice supply chain is competitive and efficient with the notable exception of how business is transacted between independent operators and their suppliers. Technomic research and observations reveal that foodservice distributor sales representatives (DSRs) spend most of their workday visiting accounts to collect orders, in large part because the prevailing business model and […]

Is McDonald’s Turning the Corner?

For the first time in two years, McDonald’s saw positive same-store sales in the U.S. in the third quarter of 2015. The fourth-quarter comparable sales results, released at the end of last month, surpassed expectations even further, jumping 5.7% for U.S. stores from a year earlier. Subsequently, stock prices reached an all-time high in February, […]

Drink Delivery Dilemma

Minibar, DrinkFly, Drizly, Thirstie, BrewDrop, Saucey, SWILL—these cleverly named services promise on-demand delivery of adult beverages in various markets across the country. In August, online retail behemoth Amazon joined the fray, adding spirits, wine and beer to the list of items offered through its Prime Now service. The alcohol delivery service is only available in […]

Tech-enabled Grocery Delivery/Pick-up Trials Expanding

As consumers embrace an on-the-go lifestyle, it is not a surprise that convenience is often mentioned as a top reason for visiting both restaurants and retail locations. Many restaurant and retail operators have elevated their prepared foods and grab-and-go offerings in an effort to meet their time-sensitive demands. Grocery stores have proven that they can […]

Pizza Chains’ Tech Innovation Receive Praise in Canada

Technology in restaurants is no longer a novelty, consumers expect it. As a result, we added several technology attributes to the Consumer Brand Metrics (CBM) program in Q1 2015. In the recent Consumer Brand Metrics: Canadian Restaurants white paper, “Emerging Tech at Restaurants: Consumer Perceptions of Technology at Leading Chains,” consumers particularly praise pizza chains […]

Fast Casual Takes Early Lead in Technology Race

Fast casual, the clear standout segment of the restaurant industry for the past decade, has had several advantages contributing to its growth and to its gains in market share at the expense of quick-service and casual-dining brands. Consumers have been drawn to fast casual’s service, ingredient quality and price point, and now, with the latest […]

Millennials Propel the Tech Revolution

In just a few years, technology at restaurants has evolved from a novelty into an expectation for consumers. As technology can no longer be overlooked as a key element of the guest experience, we have revised the 60+ attributes tracked in our Consumer Brand Metrics (CBM) program to include several new ones related to technology. […]

How the Next Decade Will Make or Break Food Brands

Technomic forecasts the food industry grow to more than $2 trillion in annual sales by 2025, which certainly seems like a giant number. However, that headline figure comprises growth from many categories, each of which offers the opportunity to gain market share to companies that recognize changing consumer preferences and invest in innovation. According to […]