The On-Demand Delivery Revolution

We have just released Technomic’s trend predictions for the coming year. I’d like to take a closer look at No. 10—what we’re calling “The Delivery Revolution”—which may transform the foodservice industry more than the other nine trends put together. The proliferation of order-and-pay mobile apps and third-party online ordering and delivery services like GrubHub is […]

Delivery Service Trials

Leading limited-service restaurant chains are trialing or launching new delivery service options in droves, often from a tech-based platform or through a third-party partnership, in order to boost sales and grow this convenience-fueled service. In the last year alone, Dunkin’ Donuts, Taco Bell, McDonald’s and Starbucks trialed delivery service, and Panera Bread Company, Burger King […]

Fast Casual Takes Early Lead in Technology Race

Fast casual, the clear standout segment of the restaurant industry for the past decade, has had several advantages contributing to its growth and to its gains in market share at the expense of quick-service and casual-dining brands. Consumers have been drawn to fast casual’s service, ingredient quality and price point, and now, with the latest […]