Fast Casual Takes Early Lead in Technology Race

Fast casual, the clear standout segment of the restaurant industry for the past decade, has had several advantages contributing to its growth and to its gains in market share at the expense of quick-service and casual-dining brands. Consumers have been drawn to fast casual’s service, ingredient quality and price point, and now, with the latest […]

Delivering the Future of Fast Casual

Dozens of fast-casual brands have been making smart investments in the guest experience within their restaurants, from remodeled dining rooms to digital kiosks or apps that make ordering faster and easier. Some forward-thinking chains are making these in-restaurant improvements now, laying the groundwork for a future in which that level of service extends “beyond the […]