Waste Not, Want Not: Food Waste in Canada

Reducing and eliminating food waste is increasingly important to the foodservice industry, not only for its social and environmental benefits, but also economically. According to the Toronto Food Policy Council, over $30 billion of food is wasted in Canada each year, which is approximately 40% of the food produced yearly. So, what can operators do? […]

Foodservice Distribution 2.0: Algorithms Optimize the Value Chain

The $268 billion foodservice supply chain is competitive and efficient with the notable exception of how business is transacted between independent operators and their suppliers. Technomic research and observations reveal that foodservice distributor sales representatives (DSRs) spend most of their workday visiting accounts to collect orders, in large part because the prevailing business model and […]

McDonald’s Makes Moves in Coffee Segment

In December, McDonald’s Canada launched its first standalone McCafé at Union Station in Toronto and announced plans to open a second in the city in 2016. Although the concept saw little success during testing in the U.S., the McCafé brand has been an effective operation in Canada. Since launching its McCafé coffee lineup at restaurants […]

The On-Demand Delivery Revolution

We have just released Technomic’s trend predictions for the coming year. I’d like to take a closer look at No. 10—what we’re calling “The Delivery Revolution”—which may transform the foodservice industry more than the other nine trends put together. The proliferation of order-and-pay mobile apps and third-party online ordering and delivery services like GrubHub is […]

It’s Pumpkin Spice Season

It’s October, which means Halloween decorations are up, the leaves are changing color, and pumpkin spice has once again dominated menus as the favorite seasonal flavor. According to Technomic’s MenuMonitor, Pumpkin Spice menu incidence increased 42% in non-alcoholic beverages since last year, revealing that customer demand is as strong as ever. Starbucks, Panera Bread, Dunkin […]

Growth in Saturated Coffee Segment

The coffee café market is well saturated, especially thanks to segment leader—and leader of Canada’s foodservice industry as a whole—Tim Hortons. Coffee cafés will be forced to battle this market saturation by tapping into new strategies, including international expansion, retail product development and licensing, and new and expanded occasions. The last of these three is […]

McDonald’s Biggest Opportunity: McMuffins All Day or Higher Pay?

McDonald’s recently woke up and smelled the coffee, but I don’t mean the much buzzed-about test of all-day breakfast to begin soon in San Diego. I’m talking about last week’s other big McDonald’s story: its decision to raise the hourly wage for crew members at its approximately 1,500 company-owned stores in the United States. It […]

What Subway’s Sales Decline Says About the Restaurant Industry

Subway’s fall from second-largest restaurant chain to No. 3 in Technomic’s Top 500 Chain Restaurant Report, the prevailing story line in a study full of intriguing developments, reveals a lot more than just how one brand is struggling to hold on to its market share. The chain’s 3.3% decrease in estimated annual sales means about […]

Bigger Isn’t Always Better as ‘Better’ Grows Bigger in 2014

Goliaths are getting a little unsteady on their feet, and Davids are flexing their muscles. Technomic’s upcoming 2015 Top 500 Chain Restaurant Report shows that Subway has been dethroned as the No. 2 chain in America, falling to Starbucks—which grew U.S. sales 8.2% in 2014. Starbucks and other beverage chains capitalized on today’s 24-7 snacking […]

Are You Experience-Focused?

Is your restaurant experience-oriented? Those of us in the foodservice industry hear a lot about how important the overall dining-out experience is to consumers when they’re evaluating a restaurant concept and whether to return to it. It’s the idea that the whole of a restaurant visit is greater than the sum of its parts (e.g. […]