Foodservice Distribution 2.0: Algorithms Optimize the Value Chain

The $268 billion foodservice supply chain is competitive and efficient with the notable exception of how business is transacted between independent operators and their suppliers. Technomic research and observations reveal that foodservice distributor sales representatives (DSRs) spend most of their workday visiting accounts to collect orders, in large part because the prevailing business model and […]

Understanding Patronage Variations by Consumer Segment

Restaurants can attract very different core consumers despite operating within the same segment. In an effort to understand these differences, Technomic developed Eater Archetype segmentation to reveal these variations on a demographic and psychographic level. Our latest Consumer Brand Metrics white paper, Eater Archetypes: Brand Usage and Preferences by Consumer Segment, uncovers how psychographic profiles […]

Restaurant Consumers Craving Value Don’t Necessarily Follow the Money

Throughout my career covering the restaurant industry, I have fixated on the “price” part when discussing or learning about the price-value equation. Maybe it’s because I’m a child of the ’90s, meaning two of my formative cultural touchpoints were “show me the money” and “Mo Money Mo Problems.” More likely it’s because I graduated college […]

Build-Your-Own Drives Industry Growth

Today’s younger consumers are more entitled, involved and engaged with controlling the food they order and eat at restaurants. That includes greater control over the kitchen. Today’s service models have moved the back of house into the front of house, giving customers more interaction and insight into what happens as their food is made. In […]

Top 500 Brands Keep Franchisees Close — and Sales Growth Closer

If I had a dollar for every time over the past five years that I’ve heard, “Franchisees are just better at running stores than giant corporate brands,” I would probably have enough money to pay any chain’s franchisee fee and build a new restaurant. Such conventional wisdom seemed airtight recently, as franchise-unit openings have far […]

Why Fast Casual Powers the Sandwich Segment’s Growth

When the initial results of Technomic’s Top 500 Chain Restaurant Report were released last month, the biggest news story to emerge was Subway’s fall from its perch as the second-largest restaurant chain in the United States in terms of annual sales. Implied in that story was a trend many years in the making: Fast-casual sandwich […]

What Subway’s Sales Decline Says About the Restaurant Industry

Subway’s fall from second-largest restaurant chain to No. 3 in Technomic’s Top 500 Chain Restaurant Report, the prevailing story line in a study full of intriguing developments, reveals a lot more than just how one brand is struggling to hold on to its market share. The chain’s 3.3% decrease in estimated annual sales means about […]

Bigger Isn’t Always Better as ‘Better’ Grows Bigger in 2014

Goliaths are getting a little unsteady on their feet, and Davids are flexing their muscles. Technomic’s upcoming 2015 Top 500 Chain Restaurant Report shows that Subway has been dethroned as the No. 2 chain in America, falling to Starbucks—which grew U.S. sales 8.2% in 2014. Starbucks and other beverage chains capitalized on today’s 24-7 snacking […]

Canadian Brands Connect with Consumers

When it comes to sourcing their next meal, consumers have more options available to them than ever before, making brand awareness and advertising crucial pieces of the equation for success in the foodservice industry. In Canada, a few brands already excel in connecting with consumers through their advertising, due in part to their long history, […]